Everything you need to earn reviewer trust
From the first invite to the rich result in Google, ReliableReviews handles the whole loop. All the features, no paywall, for every kind of business.
Meet your customers where they already are
Four proven ways to gather reviews. Pick one, pick all four, or mix them — every review flows into the same moderation queue.
Public review link
Share a clean hosted form on any channel — socials, email signatures, QR codes on packaging.
Tokenized email invites
Send personalized invite links. Each token is tied to a real customer so the review shows as verified.
CSV import
Move from another platform in minutes. Import name, email, rating, title, body, and source in one upload.
Manual entry
For the phone call, the DM, the trade show. Add reviews directly from your dashboard.
Photos and avatars
Reviewers can attach up to three photos and a cropped avatar. Gravatar is auto-detected from email.
Drip reminders
Automatic invite follow-ups bring back the 70% who don't respond the first time.
Verified reviewers
Reviews submitted through an invite link earn a verified badge — visible everywhere the review shows.
Trustworthy by default, not by accident
Every review lands in a pending queue. Set rules, approve in bulk, and keep spam out without becoming a full-time moderator.
Pending by default
New submissions are never public until you approve them. Bulk approve or hide from the inbox.
Auto-publish rules
Auto-approve 4+ stars, hold 2-stars-and-below, or flag keywords for manual review. Your rules, your call.
Rich filtering
Filter by status, rating, source, and free-text search. Find the review you're looking for in seconds.
Spam protection
Honeypot fields, rate limits, and fingerprint-deduped helpful votes keep fake reviews off your wall.
Internal notes and tags
Triage without cluttering the public view. Tag reviews, flag for response, add notes only your team sees.
Cross-site inbox
Multiple brands or products? One unified inbox across every site you run, all in the same dashboard.
One script tag, five layouts, zero dependencies
The widget is vanilla JavaScript in a shadow DOM. It won't fight your CSS, won't ship React to your visitors, and loads fast enough to not matter.
Five layouts
Grid, list, carousel, featured quote, and compact badge. Swap with a single attribute.
Themed to your brand
Pass your primary color or let the widget inherit. Logo, name, tagline — all configured in settings.
Shadow DOM isolation
Your CSS can't break the widget. The widget can't break your CSS. Genuine isolation, no iframe required.
Built-in analytics
Track impressions, clicks, and layout performance. See which layout converts best on which page.
Rating distribution
Stacked 5-to-1 breakdown so visitors can see your spread, not just the average.
Topic filters
Click any keyword chip to instantly surface reviews that mention it. Shoppers find what matters to them.
Replies, responses, and proof of life
A wall of silent reviews is just decoration. Replying turns reviews into conversations, and conversations into conversions.
Owner replies
Respond to every review in-line. Replies are public and show on your review wall and widget.
Reply templates
Save the responses you send most. Starter templates included, customize everything, reuse across sites.
Response metrics
Your response rate and average reply time show publicly — incentive to stay on top of it.
Helpful votes
Visitors upvote the reviews that actually help. Fingerprint-deduped so one person can't stuff the ballot.
Feature your best
Pin standout reviews to float to the top across every layout. Your highlights, front and center.
Public Q&A
Answer questions customers ask on your review page. Every answer becomes evergreen social proof.
Branded top to bottom
From the review page to the email footer, ReliableReviews looks like you, not like us.
Primary color
Set your brand color once — widgets, review page, and invite emails all pick it up.
Logo and tagline
Upload a logo with a round crop UI. Your tagline headlines the public review page.
Custom slug
Your review page lives at a memorable slug you choose. Share it anywhere, no tracking noise.
SEO-ready
Every page ships with OG tags, JSON-LD, and structured metadata Google actually rewards.
A dashboard you'll actually open
Team-account native, multi-site, analytics-first. Built for the operator as much as the reviewer.
Analytics at a glance
Impressions, clicks, helpful votes, top reviews, and CTR by layout. The operator view, not the vanity one.
Weekly digest
Optional Monday email with new reviews, response gaps, and week-over-week changes.
Role-based access
Team accounts with members and roles — invite a VA, a marketer, or the whole support team.
The complete list
If it's in the product, it's in the free plan. No paywalls, no upgrades, no asterisks.
- Unlimited sites and products
- Unlimited reviews
- Unlimited invites
- Unlimited team members
- Public review page
- Five widget layouts
- Shadow DOM isolation
- Widget analytics (impressions, clicks, CTR)
- Email invite tokens
- Drip invite reminders
- CSV import and export
- Manual review entry
- Moderation queue
- Auto-publish rules
- Keyword flagging
- Honeypot spam protection
- Verified reviewer badges
- Reviewer photos (up to 3 per review)
- Cropped reviewer avatars
- Gravatar auto-detection
- Owner replies
- Reusable reply templates
- Response rate and reply time metrics
- Helpful vote system (fingerprint deduped)
- Featured / pinned reviews
- Internal notes and tags
- Public Q&A section
- Cross-site inbox
- JSON-LD Organization, AggregateRating, Review schema
- OG metadata for your public review page
- Primary color theming
- Logo and tagline branding
- Custom review-page slug
- Team accounts with roles
- Weekly digest email
- Role-based access
- Row-level security on every table
Ready to earn the next five stars?
Sign up free and send your first invite in under five minutes.